Businesses of all sizes trust Medchart as a single turnkey solution for their health data business needs. We simplify and accelerate your ability to access and interpret health information.
Your privacy is our number one priority. Medchart operates with several safeguards to ensure privacy of your personal information. Medchart uses industry-leading encryption technologies used by major banks to secure your information, and continuously monitors and upgrades our systems on new developments. Data is encrypted at rest and in transit using advance AES-256 and 2048-bit SSL protocols. Access to your online profile and health records is protected by your personal login details that uses the latest passwordless technology (a verification code sent to your email at the time of login) that minimizes the chances of unauthorized access. Lastly, Medchart only shares your data with the apps that you have explicitly consented to through its web portal.
Any of your personal information which Medchart collects is subject to the Medchart privacy policy, which can be found at https://www.medchart.com/privacy.
Some providers require your identity to be verified and forwarded to them for records to be released. Our network is intelligent enough to only verify your identity when it's required.
You can reach out to the Medchart Support team <connect@medchart.com> and request that access be revoked to your Medchart account.
You can reach out to the Medchart Support team <connect@medchart.com> and request that your account and health data be deleted.
Today, you can access your health data through the app that has requested it. Alternatively, you can reach out to the Medchart Support team <connect@medchart.com> and request access to raw data files. Please note, that most times these are in a machine-readable format.
Medchart is currently working on building out a dedicated user portal where data could be accessed and downloaded on demand.
Some health providers (typically hospitals) have EMR (electronic medical records) systems that house your records. For Medchart to access to those records, a patient must login to the respective EMR patient portal and grant Medchart access to the records to retrieve them.
Historically the process of obtaining copies of your records through non digital means can take up to 30days. With Medchart’s latest digital data connections we can now retrieve faster than ever.
How fast is dependent on the digital provider but the current range is within minutes to a few days.
No, the partner apps you are interacting with that are requesting records on your behalf are paying the bill.
No.
Simply put, your personal information will always belong to you.
Medchart is an organization that is on a mission to impact millions of people by unlocking access to their health data and making it accessible to the apps they use in their daily lives